Terms of Service
resolvenengine — publication draft Effective date: [PUBLISH-01]
1. Supplier and scope
The software supplier is Szegi Roland Attila E.V., registered office 5000 Szolnok, Városmajor út 59/B, B épület, 2. emelet 24., Hungary, registration number 61835722, tax number 91754804-1-36. Contact: hello@dropsite.hu, +36 30 798 2618.
These terms govern use of the resolvenengine website, Chrome extension and supporting software service. Polar sells the subscription as Merchant of Record/authorised reseller under the checkout terms presented for that purchase. Its sale/payment terms and our software terms have separate scopes. Mandatory consumer rights prevail over conflicting contractual terms.
You must be at least 18 and able to enter a contract. If acting for an organisation, you must have authority to bind it.
2. Account and subscription
Access is associated with your resolvenengine account. Google sign-in identifies that account; individual connectors require separate authorisation. Keep your account and device secure and notify us of suspected unauthorised access. An individual subscription is for one person and may not be shared or resold. Reinstalling the extension or registering another account does not transfer a subscription.
The proposed launch plan is Pro, USD 19 per month, automatically renewing monthly until cancelled. There is no free trial. AI API usage is not included: you supply your own supported AI API key and pay that provider separately. Installing the extension or creating an account does not itself grant paid execution access.
[PUBLISH-08: confirm the live Polar product, tax-inclusive price presentation where required, billing currency and the exact purchase summary before publication.] Any applicable taxes, currency conversion and total payable must be shown clearly before you commit to pay. Do not rely on a headline price where consumer law requires a tax-inclusive total.
Polar manages checkout, payment and billing documents. Use the billing portal or the support route provided with your purchase to manage payment and cancellation. A successful purchase must be linked to the authenticated account by the server; a browser redirect alone is not proof of payment.
3. Renewal, cancellation and refunds
You may cancel future renewal through the available billing-management route. Cancellation normally leaves access available until the end of the paid period unless a refund or another lawful termination changes that entitlement. Statutory withdrawal and remedies for defective/non-conforming services are separate from cancellation of future renewal. See our Cancellation, Refunds and Withdrawal Policy and the applicable Polar checkout terms.
We do not promise a lifetime price. Any price or material subscription change will be communicated in advance with the information, consent and cancellation opportunity required by applicable law. It will not retroactively alter an already-paid period.
4. Capabilities and limits
The assistant can process prompts and relevant browser/connector content, generate text and perform supported operations subject to the permissions granted. Connector availability depends on provider access, API limits, token validity, your workspace rights and service changes. Permission to connect does not grant access to data you cannot otherwise access.
AI results may be incomplete or incorrect. Review important outputs and actions, particularly sending messages, editing or deleting records, financial instructions and legal or medical material. Do not rely on the service as professional advice or as the sole decision-maker for consequential decisions about people.
We may deliver necessary security and functionality updates. Where consumer law requires updates or conformity remedies, those obligations remain applicable. Compatibility information and material limitations must be disclosed before purchase. [PUBLISH-09: confirm supported Chrome versions/platforms, minimum requirements, released connectors and any usage limits.]
5. Responsible use and permissions
Use the service only for lawful tasks and data you are authorised to access. Do not circumvent another service's controls, misuse another person's credentials, distribute malware, spam or deceptive content, or attempt to extract other users' data. Do not use connected data for prohibited advertising, resale or general-model training in breach of provider terms.
You remain responsible for choosing appropriate permissions and reviewing operations that require your approval. We may restrict access where reasonably necessary to address abuse, security threats or legal obligations, with notice and an opportunity to resolve the issue where feasible and lawful. Restrictions do not eliminate mandatory refund or consumer remedies.
6. Your content, AI providers and data
You retain your rights in your input and existing content. You grant us the limited permission needed to process, transmit and store it to provide the service and follow your lawful instructions. We do not claim ownership of your underlying email, files or tasks. Rights in AI-generated output may depend on applicable law and the AI provider's terms; uniqueness or copyright protection is not guaranteed.
Our Privacy Policy explains personal-data processing. Business customers whose content we process on their behalf must use the applicable DPA. Your AI provider and connected services have their own terms; your own API key does not make those terms irrelevant.
Conversations may be synchronised to your account, including content retrieved during tasks. Local attachment files may not be part of that synchronisation. Keep independent copies of information you need. Signing out, cancelling a subscription and disconnecting a connector do not themselves erase every saved conversation. You can request export and account deletion through our published rights process.
7. Availability, termination and liability
We aim to operate a reliable service but do not promise uninterrupted access or that third-party services never fail. For a material service issue, contact us so we can investigate and provide the remedy required by law and the applicable contract. If we discontinue a paid service, we will provide appropriate notice and address unused paid access and data retrieval in accordance with applicable law.
Neither these terms nor a general AI disclaimer excludes liability or consumer rights that cannot lawfully be excluded, including applicable rights concerning digital-service conformity, intentional misconduct or other non-excludable liability. No broad “all sales final”, “no refunds under any circumstances” or exclusion of all liability is adopted by these terms. Business-specific liability limitations, if needed, require a separately reviewed agreement.
8. Complaints, law and changes
Send software/service complaints to hello@dropsite.hu with your account email, a description and relevant dates; do not send passwords or full payment-card details. For payment documents or checkout matters, also use Polar's purchase support route. We will respond to written consumer complaints within the applicable statutory time limit; our intended operational target is 30 days or sooner where the law requires it.
Hungarian law governs these software terms, without depriving consumers of mandatory protections applicable in their country of habitual residence. Consumers retain access to competent courts and legally available consumer dispute-resolution bodies. [PUBLISH-10: verify and insert the currently competent Hungarian conciliation board's name, address, website and complaint requirements.] Do not insert a link to the discontinued EU ODR platform.
Material changes will be notified appropriately and apply prospectively, subject to any consent or termination rights required by law. Questions: hello@dropsite.hu.